Digital Report Purchases
Because reports are generated from submitted intake information, completed digital report purchases are generally not refundable after delivery.
Refunds
Refund Policy
This policy explains how refund requests are reviewed for digital reports and Advisor Review purchases.
Technical Issues
If your paid report fails to generate or you do not receive the purchased product, contact us and we will review the issue manually.
Advisor Review
Advisor Review includes one review session of up to 120 minutes. If you purchased Advisor Review and have not received scheduling next steps, contact services@thefounderpalace.com with your payment email and report link.